{"id":3872,"date":"2021-08-20T14:53:29","date_gmt":"2021-08-20T12:53:29","guid":{"rendered":"https:\/\/www.clearmedia.be\/?p=3872"},"modified":"2022-01-19T15:10:22","modified_gmt":"2022-01-19T14:10:22","slug":"clearmedia-slv-belgium","status":"publish","type":"post","link":"https:\/\/www.clearmedia.be\/nl\/clearmedia-slv-belgium\/","title":{"rendered":"ClearMedia &#8211; SLV Belgium"},"content":{"rendered":"<h2>Wie is SLV?<\/h2>\n<p>SLV is een internationale onderneming met meer dan 15 dochterondernemingen. \u201cOp ons kantoor in Belgi\u00eb, van waaruit we de Belgische en Luxemburgse B2B-markt bedienen, werken zo\u2019n twintigtal personen\u201d, aldus Jan Joostens, Operations Manager bij SLV Belgium.<\/p>\n<h2>Belangrijk voor interne communicatie<\/h2>\n<p>Interne communicatie is natuurlijk altijd belangrijk geweest, maar in thuiswerktijden is het extra essentieel om goed met elkaar te communiceren. \u201c(Video)bellen bleek een effici\u00ebnte manier om in contact te blijven\u201d, aldus Jan. \u201cToen onze oude applicatie verdween, zaten we dus met een groot probleem.\u201d<\/p>\n<p>Gelukkig was er ook snel de oplossing: Teams Voice. \u201cNiet alleen kan het systeem alle telefoonnummers en computers met elkaar verbinden, het weet ook perfect wie beschikbaar is en wie niet. Zo hangen we nooit vruchteloos aan de lijn en wordt er niemand gestoord tijdens een (video)call met een andere collega of klant.\u201d<\/p>\n<h2>Klanten blijven tevreden<\/h2>\n<p>\u201cOok onze klanten moeten zo snel mogelijk en zo persoonlijk mogelijk geholpen worden\u201d, gaat Jan verder. \u201cTeams Voice is slim genoeg om te weten naar wie die moet doorverwijzen. De klant komt dus meteen bij de juiste en eerst beschikbare medewerker terecht en hoort niet eerst een keuzemenu of wachttoon. Dat werkt veel persoonlijker en directer, wat duidelijk een groot pluspunt is. Bovendien kan het systeem zowel naar vaste telefoonnummers, gsm-nummers als simpelweg naar de laptop doorschakelen: erg handig!\u201d<\/p>\n<h2>Waarom Spikes?<\/h2>\n<p>\u201cWij werkten al enkele jaren samen met Spikes. Omdat we al goede ervaringen hadden met het bedrijf als IT-partner, was de keuze snel gemaakt. Bovendien was het heel duidelijk dat de medewerkers de nodige know-how in huis hadden om samen met ClearMedia Teams Voice eenvoudig te integreren.\u201d&nbsp;<\/p>\n<p>\u201cWij kunnen dus, ongeacht de werksituatie, overal supergemakkelijk werken. Wij zijn heel wat flexibeler dan vroeger, aangezien mensen zowel intern als extern eenvoudig worden geconnecteerd. Een aanrader!\u201d sluit Jan af.<\/p>\n<p><iframe title=\"ClearMedia - SLV Belgium\" width=\"800\" height=\"450\" data-src=\"https:\/\/www.youtube.com\/embed\/YvcOmoSCUM0?feature=oembed&#038;enablejsapi=1&#038;origin=https:\/\/www.clearmedia.be\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Toen de oude telefoonapplicatie van lichtproducent SLV Belgium verdween, moest het bedrijf op zoek naar een volwaardig &#8211; en liefst beter &#8211; alternatief. Op aanraden van Spikes bleek Teams Voice de ideale oplossing. <\/p>\n","protected":false},"author":4,"featured_media":3948,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[25],"tags":[],"class_list":["post-3872","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-product-uitgelicht-2"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>ClearMedia - SLV Belgium - ClearMedia<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.clearmedia.be\/nl\/clearmedia-slv-belgium\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ClearMedia - SLV Belgium - ClearMedia\" \/>\n<meta property=\"og:description\" content=\"Toen de oude telefoonapplicatie van lichtproducent SLV Belgium verdween, moest het bedrijf op zoek naar een volwaardig - en liefst beter - alternatief. 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